I’m a fan of startup innovation having followed the practice and written about it extensively. This culminated in an eBook/trend report a few years back: Startup Innovation. The Information has just written a post about how the UK government is embracing the practice: How Silicon Valley Is Rewiring Downing Street’s Brain (registration required).
Continue reading “Startup innovation is alive and well in UK GOV”
With Microsoft where I work (disclosure) currently running several employee and partner related events (Ready and Inspire) with many new announcements, I felt the need for some sense making. This DanelDoodle (and Data Doodle) is the culmination of that. More in the breakdowns below.
Continue reading “Deciding on business outcomes with Microsoft three clouds”Some pics from a few days away in Cornwall on the South West Coast Path, one of the finest walks I have ever experienced (this was my third time I love it so much). Nothing like some gorgeous outdoors by the seaside to combat lockdown malaise, lift the spirits and make you feel alive. The Google Map plots the exact route, places to stay, eat and drink, etc.
Continue reading “Hiking adventures to combat lockdown malaise”
I had an interesting conversation on LinkedIn the other day. It was based on a retrospective view of the customer success profession which I had written about on the State of Customer Success in 2018 after attending a conference. I captured the essence of the conversation in a DanelDoodle and discuss briefly here.
Continue reading “Metrics that matter in Customer Success”Especially for lazy Saturdays…
These are some thoughts captured and co-written by Stephen Danelutti and Jason Noble, two long time contributors to the world of Everything As a Service (XaaS) who met recently. We realised our common background and insights and decided to produce this combined thought piece – hope you enjoy.
Continue reading “Two brains on “Everything as a Service” for the price of one”Yuval Noah Harari, author of Sapiens and Homo Deus, among others, makes a powerful commencement speech in this recent video. As a Dharma Hacker I subscribe to the view that we are hackable. It’s how its done and to what end that is important. Some more thoughts on that and the video, in addition to what I have already written.
Continue reading “Hacking humans – welcome to the new frontier”The title of this video/song says it all and just makes me want to move…
The power of yes and no. Saying yes to anything is very powerful. It is an empowering statement. It seems more positive than saying no. You can say yes to a request or yes to a question about an action, like, “should you do something” or “can you achieve something”? In both cases, our overpowering desire will be to say yes. But for yes to be the right answer, it needs a no. Perhaps many. You cannot say yes to everything and expect to be successful or thrive. Say no at least four times more than you say yes. In this sense, a no is just as, if not more powerful.
I had interesting chats with customers and colleagues recently that I wanted to capture and share. The context was enterprise collaboration technology but I also wanted to expand a little on the increasing business of technology’s influence on culture more broadly and vice versa. It probably raised more questions than answers.
Continue reading “The business of culture change in the tech industry”
This is a topic I will be covering as a chapter in my As a Service trend report. It’s not entirely dissimilar to one of the other chapter topics I will be covering and have written about here: As a Service trend research – products to services.
Continue reading “As a Service trend research – customer solutions”
I want to say something. It seems that to stay silent makes one complicit. And yet…
Continue reading “Pay attention, learn and love – a #blm statement”
