Having managed technology from the customer as well as vendor side I can help organisations run like a software company, increasingly important as it eats the world.
I’ve been working in the technology business for a long time now and founded a company that first resold and consulted around third party software. We then moved on to developing and selling our own software. I’ve worked to roll out technology in large organisations and then moved to the vendor side helping others do the same in my customer success role. I’ve learned a thing or two.
I’ve also taken my learning to help organisations make decisions on a vendor. I documented the novel and experimental approach I took (very much in line with my success hacking approach). Below is a deck that tells the story and I shared on Slideshare.