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The connected car vision is missing a few connections
The connected car is the future for automotive companies. There is a lot going on in this space. I know because in my business, I…
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Role of purpose and intent in customer success
How do you begin to assess how successful you are likely to be with your customers ahead of the customer success journey? Taking this approach,…
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Measuring customer success one advocate at a time
Creating customer advocates is a measure of customer success by some. Not enough though, in my view. I have a view because I’ve helped create…
InnerVentures
Adventures inside Organisations and Mind
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