Thanks for visiting. I’m Stephen Danelutti and this is one of my sites and the home for various pieces of work.
I’m also an innovation junkie and a big fan of start-ups and start-up methodology to foster innovation so help them and implement their practices wherever I can. I mentor startups in my spare time. I reckon myself an accidental intrapreneur.
I write trend reports about things that impact on work of the future and try and explore interesting and innovative work practices.
A new trend report I am working on has its own site and blog at https://successteam.co. The essential premise I am exploring is around great customer experiences and how important this is if you want to retain them. I focus on the subscription economy but it does have broader application. I also explore how a team of customer success managers can play a key role. I’m doing this on the back of my professional role as a customer success leader.
This site has blog posts, pages and projects that reflect all of the work I have done to date worth recording and sharing (in my view). It also captures random musings on all topics described above.