Thanks for visiting. This is a welcome post to orient you around this site and its core focus areas. Find out more about the owner of this site by going to the about page. If you look at the sidebar of full posts, a list of categories and tags will give you a better idea of topics covered.
Continue reading “Welcome to the adventures”Another shift the pandemic has accelerated – enterprise sales
B2B selling was already changing before COVID-19. I’ve written before about how I think customer success practices with their emphasis on product usage is changing sales to be more data and impact driven and more receptive to the user, not just the purchasing unit. This change is not unique to enterprise software sales – think about how you purchase cars these days, I did and it involved very few sales people or even physically seeing the car. VC Andreessen Horowitz looks to startups for inspiration and new research from McKinsey provides data points.
Continue reading “Another shift the pandemic has accelerated – enterprise sales”In an age of machines human organisations matter – an ode to joy
There is an explosion of automation, Artificial Intelligence, Machine Learning with many fearing job losses. In the attention economy we have proliferation of social media, questionable content, digital addiction, etc. Freedom of expression knows no bounds yet sensitivities are tested like never before. There are many benefits to adopting these tools and approaches and there are those that countervail – some stand out, either as out of touch dinosaurs or innovators. In all this there are many reasons to be joyful.
Continue reading “In an age of machines human organisations matter – an ode to joy”
From the article this 👇
“Small pilots and incremental scaling are an obsolete luxury, and the friction between research, development, and large-scale deployment must diminish or disappear.”
Accentures Technology Vision 2021
Employee Experience Platform – the birth of a category
This week, Microsoft announced the launch of a new product called Viva (disclosure). Actually it is far more than a new product in many ways. It is also an attempt at consolidating technologies in the employee experience category as well as creating the category. It is also a shrewd leverage of the Teams as a Platform strategy which I have written about several times. Since Viva will be served exclusively through Teams, this is a perfect execution of the Teams as a Platform strategy. And it brings the new product and its functionalities into the Flow of Work.
Continue reading “Employee Experience Platform – the birth of a category”Customer Success and Marketing functions are increasingly interrelated and working together. With scale motions and operations it’s driving customer experiences to new heights. I’m not sure its a new trend but I’ve started watching it here: Customer Success Marketing and Scale
A trend watcher is an innovator that spots trends and determines if they are here to stay and whether they should be incorporated into existing strategy. I enjoy it, it keeps me on my innovation toes and I dabble. I’ve captured this view with a few trends I’m tracking and published reports on already: Trend Watching
I’ve been blogging on and off since at least 2005 in various forms or another, on many different platforms. This one is now 5 years old 🥳 (cue celebratory badge). The death knell for blogging has been tolled many times since. Social media and always on access through mobile phones have led to massive proliferation and consumption of content. Most is crap.
Continue reading “What hope, the individual, drowning in a deluge of content?”On Microsoft Teams and building digital ecosystems and platform businesses
In a recent FT article (registration required) based on an interview with Satya Nadella, CEO of Microsoft, he makes the point that “Teams is on its way to becoming a digital platform as significant as the internet browser, or a computer operating system”. I work with customers on their use of Microsoft Teams (disclosure) day in and day out and can vouch for a lot of what is in that statement. I cannot share too much other than offer my opinion which is what this post is about.
Continue reading “On Microsoft Teams and building digital ecosystems and platform businesses”Tech trends of 2021 number 31
The title of this post is based on an article from Fast Company: Here are the top tech trends of 2021, according to 30 experts. I am adding to the 30. Note I excluded any reference to myself as an expert – I abhor the term. I wouldn’t call myself an expert but I have been known to dabble in trends, past reports here and new one being worked on here. Anyway, it seems a good time of the year to chime in on this topic so read on to see my prediction.
Continue reading “Tech trends of 2021 number 31”
Thought Rocket: I tweet therefore I am
I tweet therefore I am is a gloss on Descartes I’ve reinterpreted this last year. Cogito, ergo sum – I think, therefore I am. A philosophical statement that was first made in Latin by René Descartes. My take is a modern twist on that because I don’t believe in it.
Continue reading “Thought Rocket: I tweet therefore I am”
