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Value realisation for next-gen AI services – field lessons
For more than a decade, enterprise software has been priced by the seat. You bought a licence, you handed it to a user and the…
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Technology adoption metrics can be a false economy
They get bandied about and poured over as if they were the ultimate truth. They are just a proxy for value. They are a precursor…
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Agentic AI – Concept to Production – A guide
Agentic AI is the next stage of evolution for AI. My guide focuses on use in the enterprise and how to ensure that you know…
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AI’s Trust Recession: Sloppy Outputs, Misleading Dashboards, Real Risks
In this post, sensemaking around interesting articles dissected over the past five weeks, synthesized here into three overlapping themes. There is no doubt we are…
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Nine years on – does lean startup still work for enterprise AI adoption
Nine years ago I wrote about applying Lean Startup methodology to enterprise technology adoption. Lean startup is, at its core, a way of learning faster…
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Competitive Advantage in the Age of AI
Classic strategy levers—being first, better, cheaper, different, or protected by a moat—decay fast in the AI era. This piece explores how advantage is really shifting…
