Category: Future of Work
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Survey on Future of HumAIn Work
This is a short post to update you on my work on a new trend report and share a survey. When researching a new report, it’s inevitable that as one’s knowledge and understanding increases as you research the topic, the scope changes, the hypotheses might differ, etc. I have just updated my landing page to…
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Engaging the whole brain with enterprise AI adoption
I mean a few things with this title. One is the classic reference to address the left and right brain side of activities with adoption, i.e. the human, emotional side vs the rational, business, technological side. But I also mean you can’t just address adoption in parts – you have to get everyone engaged, companywide,…
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The role of Systems Culture and Strategy for AI adoption
As I work on a new trend report, this one titled Future of HumAIn Work, I am researching, thinking and synthesising as I go. To help me and publicise this ongoing work, I’m writing posts and also creating videos. This post contains some thoughts about the factors that impact AI technology adoption. I think a core…
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Future of humAIn work – technology adoption
As I work on a new trend report, this one titled Future of HumAIn Work, I am researching, thinking and synthesising as I go. To help me and publicise this ongoing work, I’m writing posts and also creating videos – sense making essentially. This post contains a video I put together covering one aspect – technology…
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AI and Humans at Work – An Experiment
I’m working on a trend report (Future of HumAIn Work) exploring the interrelationship between AI technologies and the employee experience. I experimented researching an aspect of the subject using AI and this post showcases the approach and result. I was inspired by a recent article I came across after numerous Copilot queries, by Mckinsey &…
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Build an adoption lab for your AI culture
As every company becomes a technology company, so too must every company become proficient in the art and science of technology adoption. I’ve written about technology adoption and adoption hacking many times before since I work in this area in my professional capacity, with customers. As I wrote in a recent post too, we are…
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Generative AI is here but enterprise adoption is not – here are your strategy choices
At a time of change or inflection such as I believe we are in, it’s important to recognise how you respond. I don’t mean the regular type of change, as constant and accelerated as it has been over the last few decades. I mean the groundbreaking type. You have to be able to recognise change…
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Microsoft Viva supporting adoption of M365 Copilot
As I work on both technologies with customers (disclosure) I wanted to share how I am going about supporting Microsoft 365 Copilot customers with Microsoft Viva technologies, especially with adoption activities. It’s no secret in the technology world that you cannot just make technologies available to users without making an effort to onboard them and…
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Future of humain work – research
So in this post I just want to highlight two main aspects of investigation that will likely form part of the trend report. The dynamics of human and AI interactions as research subject I unfortunately cannot share details of a piece of research I have been privy to as a result of working at Microsoft…
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The paradox of performance in the workplace
The world of work has faced a paradox since the industrial revolution. Managers realised that applying technology and enforcing better processes boosted performance but looking after employees (then from a health and safety point of view), would also. These days it’s not a health and safety issue but more about engagement. The paradox is that…
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When AI becomes ubiquitous companies will rediscover competitive advantage
When the world is awash with AI, companies will realise they are table stakes and come back to what drives real competitive advantage. That is of course, unless we develop a two tier system, the haves and have nots. In other words, those that use AI to drive competitive advantage and those that don’t. Which…
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New skills for a humAIn world
I am writing a trend report on the subject and this post is a way of exploring the background and doing the research: Future of HumAIn Work. I co-authored this post with Bing Chat which I also wrote about here if you want to understand how that works: Features that delight with ChatGPT Outlook Edge…
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Sales was ripe for disruption and then along came AI
Buyers are typically two-thirds of the way through a purchase journey before even engaging a seller. That’s because they’re doing a lot of research upfront so they already know a lot about your company, your products, the features, your competitors, even the price. With such little reliance on sellers, imagine bringing the capabilities of AI…
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Microsoft 365 customer questions – OpenAI strategy and roadmap
[icon name=”info” prefix=”fas”] NOTE [icon name=”info” prefix=”fas”] Because of the fast moving nature of this topic, I have now started a trend watching page which will eventually become a trend report – more here. What a whirlwind couple of weeks and months. Since OpenAI and ChatGPT landed properly in the context of its relationship with…
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