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The end of ownership and the rise of usership
To own or to use is not a new concept. I started grappling with this at least 12 years ago when I worked for a…
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Fighting beaurocracy in Customer Success
Are you a Customer Success leader? Do everything you can to remove barriers in the way of your CSM’s so they have only one thing…
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Beyond Technology Adoption – Business Scenarios with Microsoft Teams
Microsoft Teams is such an incredible work productivity tool. It doesn’t just bring work from other applications into the conversation but the whole tool itself.…



