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Thought Rocket: Persona’s and knowing your users
I put this simple video together the other day. I shared it on LinkedIn and it got some good feedback – check the comments. The…
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What good data looks like
This last week I attended a meetup and workshop in London organised by Customer Success Network, a European based not-for-profit community for customer success managers. It…
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What business are you in?
The question in the title derives from the classic marketing thought piece by Theodore Levitt entitled Marketing Myopia. At the time it rocked not just…
InnerVentures
Adventures inside Organisations and Mind
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