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SenseMaking from the Web
This week, there’s a good critique of the now widely read piece by Paul Graham. In it, he discusses effective ways to manage at different…
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The discounted innovation in Software as a Service
I work with enterprise software customers in a post-sales role. I’m often asked to justify the ongoing costs that are part of the SaaS model,…
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Information is not truth
AI will add to the info overwhelming us. Resisting the delusion that info equals truth, especially when it reinforces our biases, will get harder. Truth…




