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Intrapreneur’s Playbook: Why dissent is good for your organisation and 10 ways to foment disruption
I work in an organisation and industry where a key mantra of work and of the value we offer to customers is (improved) collaboration. Central…
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The Modern Organisation’s Hierarchy of Needs
NOTE: See bottom of page for updated version and notes. This doodle started out as a fun means of framing the way the world of work…
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How to communicate and get what you need from decision makers
I learned of a technique in a training session given to Yammer Sales and Customer Success Management (CSM) staff in 2012. The technique adopts an approach for emailing…




