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The worsening content and app deluge and the choice trap
AI makes content creation and distribution easy. The cost to create Apps is plummeting. It creates a choice trap and your attention is the victim.…
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SenseMaking from the Web
Common themes in this batch of articles cover accelerating transitions to the future of work, with Microsoft leading the way in redefining work vocabulary and…
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Customer service is broken and AI can fix it
I am sharing an experience I had with Samsung customer service the other day. I’m not picking on them – I bet my experience is…




