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3 reasons retailers are leading at the intersection of employee and customer experience
This post is related to a trend I am watching: Employee Customer Experience Connection. My thinking is captured in the title, in essence. It came…
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Microsoft 365 customer questions – Future of Work Vision and Strategy
Question: We need to work on a Future of Work (FoW) Vision and Strategy, can you share a good framework for arriving at one and…
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Writing with intent – new directions for InnerVentures
Blogging as a craft or pursuit is under pressure and being assailed from all sides. But writing will never go out of fashion, especially good…




