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Resilience is an attitude and other things you can control
I’ve just started a new initiative – setting up a store on this site. Its been something I’ve been wanting to do for ages but…
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3 reasons retailers are leading at the intersection of employee and customer experience
This post is related to a trend I am watching: Employee Customer Experience Connection. My thinking is captured in the title, in essence. It came…
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Microsoft 365 customer questions – Future of Work Vision and Strategy
Question: We need to work on a Future of Work (FoW) Vision and Strategy, can you share a good framework for arriving at one and…




