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How to overcome the innovation predicament – the term versus the spirit
I’ve observed before how everyone wants innovation but no one wants to innovate. The essence of that observation roughly 6 months ago was that although…
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Resilience is an attitude and other things you can control
I’ve just started a new initiative – setting up a store on this site. Its been something I’ve been wanting to do for ages but…
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3 reasons retailers are leading at the intersection of employee and customer experience
This post is related to a trend I am watching: Employee Customer Experience Connection. My thinking is captured in the title, in essence. It came…
InnerVentures
Adventures inside Organisations and Mind
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