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Employee customer experience connection – infographic
Sources Harvard Business Review: The Key to Happy Customers? Happy EmployeesJosh Bersin: The Massive Market Impact of Microsoft VivaGoogle Trends More here
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What hope, the individual, drowning in a deluge of content?
I’ve been blogging on and off since at least 2005 in various forms or another, on many different platforms. This one is now 5 years…
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Employee Experience Platform – the birth of a category
This week, Microsoft announced the launch of a new product called Viva (disclosure). Actually it is far more than a new product in many ways.…
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