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Features that delight – congratulations Outlook
I’m not normally one to getting too caught up in features as I have written about many times before. But sometimes they are so delightful…
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Update on As a Service Trends
Here is list of recent announcements and posts in the As a Service trend which I am curating in a magazine on Flipboard. Here they…
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Customer Success is not about tech or human touch but about the right touch
By touch I mean the way and frequency of times a customer is touched by representatives of a company, whether by technology (think BOTS, automations,…
InnerVentures
Adventures inside Organisations and Mind
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