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Hiking adventures to combat lockdown malaise
Some pics from a few days away in Cornwall on the South West Coast Path, one of the finest walks I have ever experienced (this…
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The new customer success partnerships
Customer Success teams in SaaS companies (mostly what I am focusing on here) probably like to think they are the spearhead for making customers successful…
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Metrics that matter in Customer Success
I had an interesting conversation on LinkedIn the other day. It was based on a retrospective view of the customer success profession which I had…
InnerVentures
Adventures inside Organisations and Mind
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