• The changing influence of culture and technology at work and the battle for the mind

    I work in a field that frequently deals with changing the culture of work through managed change engagements. They are most often aligned to new technology adoption or digital transformation efforts. In all this work, the typical influencers present themselves: people, technology and process. I’m exploring the first two in this post and assuming people…


  • If music be the food of work play on

    I’ve produced some of my best creative work with the right music. It’s often accompanied by coffee, in a coffee shop. But the crucial ingredient is music. Here is a playlist I put together with some of my faves. Chill background music that get my creative juices fired up and don’t distract. Photo by Tim Gouw on Unsplash.


  • All great movements begin underground

    A tribute to hip hop and jazz. Music by Crazy P, 3 Play it Cool. Pictures from Unsplash.


  • An explorers guide to the new era of work

    The explorer There’s a long list of traits prevalent in the explorer, people that are naturally inclined to overcoming challenges and seeking new discoveries in any field, place or time. Those traits that stand out for me are the joy of mastering new skills or knowledge, an insatiable desire for uncovering truth and new things…


  • Role of Self Service in Customer Success

    Customer success teams were put in place in technology SaaS and subscription companies to ensure that customers are successful in their use of the technology they invested in. They have become a core part of ensuring the customer derives long-term value and ultimately stays with the vendor (in other words renews the subscription). But has…


  • Creativity jumps in top ten skills 2020

    At least according to this World Economic Forum report: The 10 skills you need to thrive in the Fourth Industrial Revolution. Something to add to my new trend report – intro to that here: The post robotic AI age and the role of creativity and innovation #creativity #trends


  • The post robotic AI age and the role of creativity and innovation

    You’ve all heard the news. Jobs will come under fire if not already so. Machines, robots and Artificial Intelligence (AI), are going to take over. The Matrix, Terminator, could all those movie scenarios have had it right? What happens if it’s all true but the ending is not a tragic one. Can we find a…