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AI adoption and innovation in the enterprise
This is my usual post curating some of the best articles I’ve read in the last month, just a slightly different guise. They all gravitate around areas I’m focused on at work. These days, they are seemingly what all work has become: adoption of AI technology at work and innovation, guided by the right change…
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In the age of AI knowledge becomes a commodity
I’ve been pondering this recently based on the work I do making customers successful with their use of AI. Product knowledge has always been a key part of this type of work, i.e learning and keeping up to date with changing technology. Not so much anymore when AI keeps up better. With technology changing so fast…
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A month is a long time in technology
I could easily have said a week or even a day. I chose a month because it has been roughly that long since my last post. This is partly self imposed but also due to my work load. A new role at work setting up an innovation program supporting AI service delivery offerings has kept…
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SenseMaking from the Web
Dive into this collection of articles covering the twists and turns of AI-driven transformation. From kaizen-fueled strategies at Microsoft to debunked innovation fairy tales, you’ll discover why some AI projects soar while others, well, don’t make it past the launchpad. Also, why creativity and imagination are still our last best bet at retaining sanity, being…
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SenseMaking from the Web
In this post of curated articles, a mixed bag covering everything from AI (no surprise), innovation, attention, Agents and management. One in particular is sending shock waves in enterprise AI circles. Never a dull moment in this AI hype cycle. MIT report: 95% of generative AI pilots at companies are failing Posted on August 18.…
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Making sense of SenseMaking – the AI version
I refer to this post as the AI version because here is the human version: Making sense of SenseMaking. That was written in 2016. In the 9 years since, AI happened and is turning SenseMaking on its head, or so I think. At least we have to change how we think about it and what…
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SenseMaking from the Web
The AI adventures continue unabated. The challenges are real and varied. The essence of a lot of the articles in this post is that many are in the thick of it, confronting all the challenges coming their way, failing and succeeding in equal measure. And that is the point. You need to be in it…
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The worsening content and app deluge and the choice trap
AI makes content creation and distribution easy. The cost to create Apps is plummeting. It creates a choice trap and your attention is the victim. Ironically, AI can also be your salvation, providing you think intentionally and critically. If you thought the proliferation in content and apps had reached its peak, think again. AI has…
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SenseMaking from the Web
Common themes in this batch of articles cover accelerating transitions to the future of work, with Microsoft leading the way in redefining work vocabulary and practices. There’s a focus on value creation in business and the shift from traditional profit-centric business models to value creation for customers, which has shown positive responses from staff and…
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The difference between a strategy and a plan
I watched an Instagram clip the other day. It blew me away with what I thought was an ingenious strategy. It led to a thought captured in the title of this post. And to unearth a now widespread video published by Harvard 2 years ago. It nails the thought perfectly and the title is: A…
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Two years in with Enterprise AI – five things I learned
I’ve been working on Microsoft’s (disclosure) AI solutions in the Modern Work area (Microsoft 365 or M365 in short) for the last two years. Since Copilot for M365 was launched. It’s been wild. I’ve learned a thing or five and here they are. With no particular emphasis or order. The learning is from my time…
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SenseMaking from the Web
This post is exclusively focused on articles covering AI. The common themes I picked up on are Enterprise AI adoption is being gamed, not being measured properly or not being focused properly, i.e. on the right use cases. Another theme is around strategies to prevent being made redundant by AI by boosting our uniquely human…
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SenseMaking from the Web
Common themes in this list of articles are change and technology adoption, mostly in the face of the advancing AI juggernaut and clearly interrelated. One conclusion I take is change or be changed. Resistance is futile in other words, adapt or die. But resistance to the wrong change is right of course. I think an…
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SenseMaking from the Web
Common themes this week are the need for accelerated progress with AI experiments into production, especially with Agents. Building very specific Agents, targeting pain points or opportunities is key. Getting them into users’ hands and validating fast is crucial. Another theme is around creativity and how AI is either threatening it or enhancing it. Verdict…
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