Generative AI Could Raise Global GDP by 7% Posted on May 12. Breakthroughs in generative artificial intelligence have the potential to bring about sweeping changes to the global economy, according […]
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How sales is transforming in an age of artificial intelligence
I asked the very question that is in the title of ChatGPT. The answer is pasted below. I’m doing this because of work I am doing in this area (on […]
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Features that delight – AI for better sales productivity – notes
In this post, the first in a mini series, I want to highlight what I see as the killer App for Enterprise AI which revolves around sales experience/performance management and […]
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Making sense of SenseMaking – the AI version
I refer to this post as the AI version because here is the human version: Making sense of SenseMaking. That was written in 2016. In the 7 years since, AI […]
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Prompts for communicators using the new AI-powered Bing – The Official Microsoft Blog Posted on March 31. • The new Bing, your AI-powered copilot for the web, is now in […]
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Sales was ripe for disruption and then along came AI
Buyers are typically two-thirds of the way through a purchase journey before even engaging a seller. That’s because they’re doing a lot of research upfront so they already know a […]
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Introducing Microsoft 365 Copilot – your copilot for work – The Official Microsoft Blog Posted on March 16. Humans are hard-wired to dream, to create, to innovate. Each of us […]
Read moreWhen all about is a sea of artificially intelligent content
I started out this post with the intention of exploring AI assisted writing and images on WordPress – a test run of some new functionality that has just been released. […]
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Microsoft 365 customer questions – OpenAI strategy and roadmap
NOTE Because of the fast moving nature of this topic, I have now started a trend watching page which will eventually become a trend report – more here. What a […]
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Features that delight with ChatGPT Outlook Edge Bing
In this short demo I’m using Outlook Web App with Bing and ChatGPT embedded alongside an open email in an Edge browser session. I’m showing how I can get help […]
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ChatGPT and LLM-based chatbots set to improve customer experience Posted on February 10. Large language model–driven artificial intelligence (AI) chatbots burst into prominence in recent weeks, capturing enterprise leaders’ attention […]
Read moreReal-World Applications of Generative AI – Sales
Generative AI is revolutionizing various industries from art to medicine. Discovering its potential impact and current use cases is still at an early stage and I have being doing a […]
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Rethinking Hierarchy Posted on January 27. For all the hype and promise swirling around the idea of eliminating management to create agile, flat organizations, bosses and corporate hierarchies … Creativity […]
Read moreCould blogging get a new lease of life with generative AI tools
I’ve been blogging on and off for the last 20 years and have seen its fortunes come and go. All kinds of things have been thrown at it, none more […]
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Artificial Intelligence Is Coming for Human Creativity Posted on January 19. Animal behaviorists have already disputed the uniqueness of human cognitive ability. Another blow to our hubris is now posed […]
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