InnerVentures

  • Disrupting the value chain with Enterprise AI

    This McKinsey article nails it: Gen AI’s next inflection point: From employee experimentation to organizational transformation | McKinsey. Points like these especially, “beyond experimentation”, “capture value from current momentum”, “inflection point” and so on. They get to the essence of this post. It means we are out of the starting gates with Enterprise AI. Some…

    Stephen Danelutti

  • Suite or best of breed strategies for customer success when enterprise software budgets are squeezed

    It is in economic hardship that many offerings are put to the test and not least, the enterprise software offering. I’m reminded of this every day since I work supporting one of the most well-known suites out there, Microsoft 365 (disclosure). It was brought back to my attention by this post in The Information: Zoom…

    Stephen Danelutti

  • Employee Experience Platform – the birth of a category

    This week, Microsoft announced the launch of a new product called Viva (disclosure). Actually it is far more than a new product in many ways. It is also an attempt at consolidating technologies in the employee experience category as well as creating the category. It is also a shrewd leverage of the Teams as a…

    Stephen Danelutti

  • Microsoft Teams as a Platform – the next frontier

    Microsoft Teams, with its 115M users, is way more than just chat or meetings. From this Geekwire article: “Meetings are important, but they are transactional. Work happens before meetings, during meetings, and after meetings. That ability to have the workflow completely stitched together is where Microsoft 365 really stands out. That reinforcing effect of Teams…

    Stephen Danelutti

  • Mindfulness in the enterprise – enlightenment attained

    For good reason (escalated by the COVID-19 pandemic), enterprises realise they need to ensure employee’s mental wellbeing is taken care of. Also that employees are helped to better take care of themselves. It’s in the enterprise’s interest. Activities geared to supporting them are booming and IT and HR departments are driving them. Mindfulness practice is…

    Stephen Danelutti

  • Customer Success outcomes and their causes

    I’m trying to distil the essence in this doodle, often for my own sanity, to help me focus on the right activities in the work I do with customers.

    Stephen Danelutti