Has the consumer tail finally done wagging the enterprise dog?

There was a time when consumer apps drove all the innovation in enterprise apps and users could not rely on business apps for productivity. This story charts the progress and looks at the future.

Mindfulness in the enterprise – enlightenment attained

For good reason (escalated by the COVID-19 pandemic), enterprises realise they need to ensure employee’s mental wellbeing is taken care of. Also that employees are helped to better take care of themselves. It’s in the enterprise’s interest. Activities geared to supporting them are booming and IT and HR departments are driving them. Mindfulness practice is an important aspect but there is more.

Continue reading “Mindfulness in the enterprise – enlightenment attained”

I’m trying to distil the essence in this doodle, often for my own sanity, to help me focus on the right activities in the work I do with customers.

Continue reading “Customer Success outcomes and their causes”

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