Future of Work, Sense Making

The changing influence of culture and technology at work and the battle for the mind

I work in a field that frequently deals with changing the culture of work through managed change engagements. They are most often aligned to new technology adoption or digital transformation efforts. In all this work, the typical influencers present themselves: people, technology and process.

I’m exploring the first two in this post and assuming people as being synonymous with culture. Mindset is a relatively new component I also delve into. This is an essay capturing recent observations on the changing influence of all these elements. You may get more questions than answers ;)

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Sense Making

Thought Rocket: The Conversation is the Collaboration

Workplace chat is something I am heavily focused on at the moment, i.e. my customers use of Microsoft Teams. Either through lack of knowledge or legacy thinking, I’m faced with initial confusion. This quick video aims to tackle that.

I’m trying to emphasise that it’s not about the many things I get asked to address first. After doing a demo, often the immediate questions are around how to structure files and folders, Teams and the different environments themselves, how to organise Teams and Channels, Tabs, etc.

I try get to the essence of a tool like Teams. For me it’s first and foremost about the conversations – in channels or chats. That is where the essence of teamwork and collaboration happen. Get that right and then the structure will flow – that is the right order and based on getting the hard but most impactful stuff done first.

That is the essence I am trying to distil in the short video which is a play on Marshall McLuhan’ famous view on the Medium is the Message. So since this is a thought rocket, a super quick view on things expressed in a short video, doodle or blog post, I’ll leave it at that and for you to make of it what you will.