• AI adoption and innovation in the enterprise

    This is my usual post curating some of the best articles I’ve read in the last month, just a slightly different guise. They all gravitate around areas I’m focused on at work. These days, they are seemingly what all work has become: adoption of AI technology at work and innovation, guided by the right change…


  • A month is a long time in technology

    I could easily have said a week or even a day. I chose a month because it has been roughly that long since my last post. This is partly self imposed but also due to my work load. A new role at work setting up an innovation program supporting AI service delivery offerings has kept…


  • SenseMaking from the Web

    The AI adventures continue unabated. The challenges are real and varied. The essence of a lot of the articles in this post is that many are in the thick of it, confronting all the challenges coming their way, failing and succeeding in equal measure. And that is the point. You need to be in it…


  • SenseMaking from the Web

    Common themes in this list of articles are change and technology adoption, mostly in the face of the advancing AI juggernaut and clearly interrelated. One conclusion I take is change or be changed. Resistance is futile in other words, adapt or die. But resistance to the wrong change is right of course. I think an…


  • SenseMaking from the Web

    A mixed bag this week. From articles extolling the progress organisations are making with the next wave of AI, Agents. To the struggle many company’s still have with getting users to adopt new technology. And some thoughts on critical thinking. All par for the course then, whenever a new technology comes around. AI Adoption: Why…


  • Why evaluating AI at current point in time is wrong

    At every juncture of technological innovation, one has to decide where one lies. What position to take and more importantly, how to act moving forward. You have to do it as an individual, company leaders have to decide strategically on behalf of the organisation they lead. The Technology Adoption Lifecycle was created by Everett Rogers…


  • SenseMaking from the Web

    As you might have come to expect recently, since I am working on a new trend report which covers the use of AI and the impact it will have on work in the future, this post captures articles heavily loaded in this direction. They touch on the following topics specifically: How AI Kills Linear Thinking…


  • SenseMaking from the Web

    How Notion drives product adoption with email Posted on April 30. A case study of B2B Saas emails, tailored landing pages and activation prowess. A company who knows the importance of technology adoption, addresses it well and makes it effective through automation. Bayer CEO is getting rid of bosses Posted on April 24. Bayer CEO…


  • SenseMaking from the Web

    How One Marketing Team Made AI Part of Its Daily Work Posted on April 10. In today’s always-on environment, AI tools can help marketers optimize and personalize their campaigns quickly and efficiently. But AI alone won’t yield meaningful campaigns. Impact-driving work requires both human ingenuity and machine speed — a combination marketers can’t fully embrace…


  • Engaging the whole brain with enterprise AI adoption

    I mean a few things with this title. One is the classic reference to address the left and right brain side of activities with adoption, i.e. the human, emotional side vs the rational, business, technological side. But I also mean you can’t just address adoption in parts – you have to get everyone engaged, companywide,…


  • The role of Systems Culture and Strategy for AI adoption

    As I work on a new trend report, this one titled Future of HumAIn Work, I am researching, thinking and synthesising as I go. To help me and publicise this ongoing work, I’m writing posts and also creating videos. This post contains some thoughts about the factors that impact AI technology adoption. I think a core…


  • SenseMaking from the Web

    This post captures sense making and writing from others I thought worth sharing with my subscribers. I’ve automated this (more on how if interested) but the curation, which is a discerning process, is all human. This month’s collection is predominantly focused on AI and its adoption in the enterprise since I am writing a trend report focused on…


  • AI and Humans at Work – An Experiment

    I’m working on a trend report (Future of HumAIn Work) exploring the interrelationship between AI technologies and the employee experience. I experimented researching an aspect of the subject using AI and this post showcases the approach and result. I was inspired by a recent article I came across after numerous Copilot queries, by Mckinsey &…


  • Build an adoption lab for your AI culture

    As every company becomes a technology company, so too must every company become proficient in the art and science of technology adoption. I’ve written about technology adoption and adoption hacking many times before since I work in this area in my professional capacity, with customers. As I wrote in a recent post too, we are…