As you might have come to expect recently, since I am working on a new trend report which covers the use of AI and the impact it will have on work in the future, this post captures articles heavily loaded in this direction. They touch on the following topics specifically: How AI Kills Linear Thinking…
How Notion drives product adoption with email Posted on April 30. A case study of B2B Saas emails, tailored landing pages and activation prowess. A company who knows the importance of technology adoption, addresses it well and makes it effective through automation. Bayer CEO is getting rid of bosses Posted on April 24. Bayer CEO…
How One Marketing Team Made AI Part of Its Daily Work Posted on April 10. In today’s always-on environment, AI tools can help marketers optimize and personalize their campaigns quickly and efficiently. But AI alone won’t yield meaningful campaigns. Impact-driving work requires both human ingenuity and machine speed — a combination marketers can’t fully embrace…
This is a short post to update you on my work on a new trend report and share a survey. When researching a new report, it’s inevitable that as one’s knowledge and understanding increases as you research the topic, the scope changes, the hypotheses might differ, etc. I have just updated my landing page to…
I mean a few things with this title. One is the classic reference to address the left and right brain side of activities with adoption, i.e. the human, emotional side vs the rational, business, technological side. But I also mean you can’t just address adoption in parts – you have to get everyone engaged, companywide,…
As I work on a new trend report, this one titled Future of HumAIn Work, I am researching, thinking and synthesising as I go. To help me and publicise this ongoing work, I’m writing posts and also creating videos. This post contains some thoughts about the factors that impact AI technology adoption. I think a core…
This post captures sense making and writing from others I thought worth sharing with my subscribers. I’ve automated this (more on how if interested) but the curation, which is a discerning process, is all human. This month’s collection is predominantly focused on AI and its adoption in the enterprise since I am writing a trend report focused on…
I’m working on a trend report (Future of HumAIn Work) exploring the interrelationship between AI technologies and the employee experience. I experimented researching an aspect of the subject using AI and this post showcases the approach and result. I was inspired by a recent article I came across after numerous Copilot queries, by Mckinsey &…
As every company becomes a technology company, so too must every company become proficient in the art and science of technology adoption. I’ve written about technology adoption and adoption hacking many times before since I work in this area in my professional capacity, with customers. As I wrote in a recent post too, we are…
At a time of change or inflection such as I believe we are in, it’s important to recognise how you respond. I don’t mean the regular type of change, as constant and accelerated as it has been over the last few decades. I mean the groundbreaking type. You have to be able to recognise change…
I am referring to Information Technology departments, in case you were wondering. And it’s not IT per se that is the blocker but their mindsets. IT has traditionally played a disproportionate role in the diffusion of technology in a company, since they were seen as technology adoption leaders and so determined how the rest of…
Even if every company is now a tech company, there is still a massive gap between the early and fast adopters and the laggards. It goes beyond the chasm of initial technology adoption because now the assumption is all companies have to be using technology in some form or other to compete. The question is…
NOTE: Enterprise technology and Microsoft 365 (M365) customers are predominantly the context for this post but hopefully it is still useful more broadly. In this context, I define onboarding as the set of activities related to the initial provisioning and orientation of a technology for users. It should ensure that users have seamless access and…
The path with Microsoft that is, which is all I can talk about based on my experience (disclosure). I’m working with several customers to support adoption of Microsoft 365 technologies and a key part of this is what and how to measure the right impact of M365 on workplace productivity. At this time with COVID-19…