How to Communicate Your Company’s Strategy Effectively Posted on November 30. For too long, communicating strategy has been an afterthought. Executives have shared long, bombastic documents or withheld critical information […]
Read moreTag: user experience
Beyond onboarding – growth hacking adoption of your product with customers
NOTE: Enterprise technology and Microsoft 365 (M365) customers are predominantly the context for this post but hopefully it is still useful more broadly. In this context, I define onboarding as […]
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How to measure value for customers
This is a worthy challenge I’ve grappled with before, just check out my posts under the metrics tag. The other day I got my hands on a recently published Forrester […]
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Features that delight – congratulations Outlook
I’m not normally one to getting too caught up in features as I have written about many times before. But sometimes they are so delightful and unexpected that, not because they have any intrinsic value, but purely because of the delight they create, they should be celebrated. This is one such feature. Details below.
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