SenseMaking from the Web is a curated list of recent articles I’ve read and thought worth sharing with my subscribers. I’ve automated this but the curation, which is a discerning process, is all human. I’ve added some commentary.

This week the focus is predominantly on the next stage of AI adoption and maturity in the enterprise. Agentic AI is a class of artificial intelligence systems designed to act as autonomous agents. They are capable of performing tasks, making decisions, and interacting with their environments without requiring direct human intervention. Their environments can be any source of data a company wants to point the agents to for grounding and reasoning. Also any enterprise systems and platforms (think CRM, ERP, etc.) they can retrieve data from and take actions on.

Think of an agent interrogating data and systems autonomously and finding anomalies or opportunities. And then alerting you to those with best courses of action. Wouldn’t that be great?

The relentless push for productivity misconstrues how our brains work

Posted on October 10. Is there anything more tedious than the endless drive to make every waking moment more productive? “If I can save ten seconds on a process that …

Will AI Boom Spell Doom for SaaS?

Posted on October 10. Few debates are as perplexing as the future of SaaS in an AI-driven world. Will AI be a disruptor or will SaaS adapt, change its game, and flourish? …

Companies Had Fun Experimenting With AI. Now They Have to Show the Returns.

Posted on October 9. Business technology leaders are winding down two years of fast-paced artificial intelligence experiments inside their companies, and putting their AI dollars toward proven projects focused on return on investment. “When generative AI came along, there was a certain amount of discretionary funding …

Why agentic AI is the new electricity, and nearly 80% of business leaders are afraid of the dark

Posted on October 9. Autonomous AI will operate with minimal human oversight, improve itself, and become increasingly effective at decision-making in complex …

How to be irreplaceable in the era of AI

Posted on October 2. There are certain qualities that humans have that can make them irreplaceable, says this author. If you’re worried about being replaced by a bot, you aren’t alone. According to a study from EY, three-quarters of workers are concerned that AI will make jobs obsolete, and about two-thirds are worried …