SenseMaking from the Web is a curated list of recent articles I’ve read and thought worth sharing with my subscribers. I’ve automated this but the curation, which is a discerning process, is all human. I’ve added some commentary.

This post is exclusively focused on articles covering AI. The common themes I picked up on are Enterprise AI adoption is being gamed, not being measured properly or not being focused properly, i.e. on the right use cases. Another theme is around strategies to prevent being made redundant by AI by boosting our uniquely human capabilities, e.g. critical thinking.

We’re measuring AI all wrong—and missing what matters most

Posted on May 7. There’s a peculiar irony in how we evaluate artificial intelligence: We’ve created systems to mimic and enhance human capabilities, yet we measure …

AI is coming for your job. Here are 10 strategies to stay relevant

Posted on May 5. The question is no longer whether AI will automate aspects of your job. It’s whether you’ll have the initiative and creativity to out-evolve the automation. For a while, the comforting narrative went like this: AI won’t take your job. But someone using AI will. So, all you had to do was to use AI, …

Working Smarter With AI — Why Critical Thinking Is Still Your Superpower

Posted on May 5. Students once copied from Wikipedia, now they copy from generative AI tools like ChatGPT. So how do we equip learners in an era where AI can outpace …

AI chatbots are ‘juicing engagement’ instead of being useful, Instagram co-founder warns

Posted on May 3. Instagram co-founder Kevin Systrom says AI companies are trying too hard to “juice engagement” by pestering their users with follow-up questions, instead of providing actually useful insights. Systrom said the tactics represent “a force that’s hurting us,” comparing them to those used by social …

Enterprise AI agents shift SaaS to service-as-software – SiliconANGLE

Posted on May 2. Everyone’s talking about enterprise AI agents, but few are ready for what it really takes to make them work. Thousands of startups are building …

Winning AI adoption strategies from 4 leading companies

Posted on May 1. In 2025, executives around the world are grappling with a common question: How do we really make the most of AI? Successfully integrating AI goes far …

Forget Prompt Engineering: Companies Are Now Hiring These AI Specialists

Posted on April 29. Predictions that prompt engineering would be the hot new career never panned out, in part because generative AI is easy to prompt. Prompt engineering, …

AI Agents Companion: A Complete Playbook by Google on AI Agents Development to Deployment

Posted on April 25. Search traffic for “AI agents” has rocketed since January, and for good reason. 2025 is shaping up as the year businesses turn experimental chatbots …

Businesses struggle to pick the right AI use case: report

Posted on April 17. Dive Brief:• Rather than struggling to identify generative AI implementation ideas, enterprises are finding it difficult to know which use case to …

Agentic AI: The next big shift in how we work and innovate

Posted on April 15. As organizations put agents to work, our workflows, collaborations, and responsibilities may change in ways we’re only beginning to imagine. Artificial intelligence (AI) is increasingly integral to everyday business and life. In a relatively short time, it’s advanced from simple rule-based systems …