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Thought Rocket: The Conversation is the Collaboration
Workplace chat is something I am heavily focused on at the moment, i.e. my customers use of Microsoft Teams. Either through lack of knowledge or…
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Thought Rocket: Persona’s and knowing your users
I put this simple video together the other day. I shared it on LinkedIn and it got some good feedback – check the comments. The…
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What good data looks like
This last week I attended a meetup and workshop in London organised by Customer Success Network, a European based not-for-profit community for customer success managers. It…
InnerVentures
Adventures inside Organisations and Mind
A sensemaking newsletter masquerading as a blog. Each new post straight into your inbox when you subscribe. Covering the intersection of artificial intelligence and human ingenuity at work, balanced by mindful practice.
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