-
SenseMaking – The Customer Success Superpower
SenseMaking is not just for those in the Customer Success business. That post links to a report on skills of the future and SenseMaking is…
-
-
Way of the minimalist for creative productivity
The way of the minimalist is to “remove until it breaks”. As Henry David Thoreau once said, “Our life is frittered away by detail. Simplify,…



