InnerVentures

  • MoodBoards – Agency

    As I mentioned in the Story on Instagram I added these DanedlDoodle’s to, I titled them Agency because I was feeling like a designer with the first piece which could be seen as logo work. Some of the others too. Just some fun over the holidays 🎨 Created with the Paper App by WeTransfer.

    Stephen Danelutti

  • Welcome to the adventures

    Thanks for visiting. This is a welcome post to orient you around this site and its core focus areas. Find out more about the owner of this site by going to the about page. If you look at the sidebar of full posts, a list of categories and tags will give you a better idea…

    Stephen Danelutti

  • Thought Rocket: I tweet therefore I am

    I tweet therefore I am is a gloss on Descartes I’ve reinterpreted this last year. Cogito, ergo sum – I think, therefore I am. A philosophical statement that was first made in Latin by René Descartes. My take is a modern twist on that because I don’t believe in it. What I am referring to…

    Stephen Danelutti

  • Customer success operations – some answers

    I was asked by Brook Perry from ’nuffsaid if I would be interested in contributing to an article she was working on with others to get feedback on a set of questions covering customer success operations. Being close to my heart I agreed. I’ll update this post with a link to the article once it…

    Stephen Danelutti

  • Slack acquisition – this feels personal

    I only say that because of my experience with a similar acquisition (when Yammer was acquired by Microsoft – disclosure) and that I was there at the birth of Enterprise Social. I’ve written lots before (latest posts) and so feel with this vested interest and experience I can also have an opinion as everyone else…

    Stephen Danelutti

  • How to measure value for customers

    This is a worthy challenge I’ve grappled with before, just check out my posts under the metrics tag. The other day I got my hands on a recently published Forrester report with the same title as this post. I cannot share the report for obvious reasons but this is my review of the highlights of…

    Stephen Danelutti

  • Five steps to ensure success with organisational innovation

    Stephen Danelutti

  • Microsoft leading the Future of Work

    We’re in the middle of a massive uncontrolled experiment. Microsoft where I work (disclosure), is uniquely positioned to understand its impact on the future of work.​ That is because its technologies and the services it provides customers to support them are so intrinsic to the workplace. That has been the case for 30+ years building…

    Stephen Danelutti

  • On the value of innovation

    I’m part of an innovation community at work. A question was asked of the community, why innovation, what is its value and can we provide any examples. My answers:

    Stephen Danelutti

  • InnerVentures in a doodle

    I’ve taken a short break from work and as you do when you have time, I’ve been thinking. For one, about this site, it’s activities and it’s purpose. I thought I would try and capture it in this doodle (DanelDoodle actually), which is in itself a function of many aspects of this site and my…

    Stephen Danelutti

  • Microsoft Teams as a Platform – the next frontier

    Microsoft Teams, with its 115M users, is way more than just chat or meetings. From this Geekwire article: “Meetings are important, but they are transactional. Work happens before meetings, during meetings, and after meetings. That ability to have the workflow completely stitched together is where Microsoft 365 really stands out. That reinforcing effect of Teams…

    Stephen Danelutti

  • Another shift the pandemic has accelerated – enterprise sales

    B2B selling was already changing before COVID-19. I’ve written before about how I think customer success practices with their emphasis on product usage is changing sales to be more data and impact driven and more receptive to the user, not just the purchasing unit. This change is not unique to enterprise software sales – think…

    Stephen Danelutti

  • The future of work needs better insights and the path is clear

    The path with Microsoft that is, which is all I can talk about based on my experience (disclosure). I’m working with several customers to support adoption of Microsoft 365 technologies and a key part of this is what and how to measure the right impact of M365 on workplace productivity. At this time with COVID-19…

    Stephen Danelutti

  • Mindfulness in the enterprise – enlightenment attained

    For good reason (escalated by the COVID-19 pandemic), enterprises realise they need to ensure employee’s mental wellbeing is taken care of. Also that employees are helped to better take care of themselves. It’s in the enterprise’s interest. Activities geared to supporting them are booming and IT and HR departments are driving them. Mindfulness practice is…

    Stephen Danelutti