Buyers are typically two-thirds of the way through a purchase journey before even engaging a seller. That’s because they’re doing a lot of research upfront so they already know a […]
Read moreAuthor: Stephen Danelutti
Passionately Exploring Digital And Startup Innovation, the Future Of Work And DharmaHacking
SenseMaking from the Web
Introducing Microsoft 365 Copilot – your copilot for work – The Official Microsoft Blog Posted on March 16. Humans are hard-wired to dream, to create, to innovate. Each of us […]
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Dinosaurs can dance – the Microsoft story
As I approach 10 years at Microsoft (disclosure), I can honestly say that when I started here, I didn’t think I would be here that long. Granted it was not […]
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Poll of Life – where do you stand
There’s nothing worse than going through difficult times and we sure are going through one of those at the moment. It’s bad no doubt about it and could still get […]
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When all about is a sea of artificially intelligent content
I started out this post with the intention of exploring AI assisted writing and images on WordPress – a test run of some new functionality that has just been released. […]
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Rules for sustaining peak performance as we grow older Posted on March 2. Recent discoveries in embodied cognition, flow science, and network neuroscience have revolutionized how we think about human […]
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Microsoft 365 customer questions – OpenAI strategy and roadmap
What a whirlwind couple of weeks and months. Since OpenAI and ChatGPT landed properly in the context of its relationship with Microsoft, I and I am sure many of my […]
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What employee experience can learn from customer success
I’ve been in the customer success profession for just over 10 years. For even more years, I’ve been focusing on enterprise collaboration and productivity software, at Microsoft (disclosure) and beyond, […]
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Features that delight with ChatGPT Outlook Edge Bing
In this short demo I’m using Outlook Web App with Bing and ChatGPT embedded alongside an open email in an Edge browser session. I’m showing how I can get help […]
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ChatGPT and LLM-based chatbots set to improve customer experience Posted on February 10. Large language model–driven artificial intelligence (AI) chatbots burst into prominence in recent weeks, capturing enterprise leaders’ attention […]
Read moreReal-World Applications of Generative AI – Sales
Generative AI is revolutionizing various industries from art to medicine. Discovering its potential impact and current use cases is still at an early stage and I have being doing a […]
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Battle of the design tools – Canva vs Microsoft Designer
I’ve been using Canva for many years now and pay for the Pro version. £9.99 per month is not that cheap but I have definitely received value from my investment […]
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Microsoft and the employee experience journey matrix
This is a continuation of some work I started in this post: The Employee Experience Journey Matrix. In that post I started out mapping the employee experience journey in a […]
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Rethinking Hierarchy Posted on January 27. For all the hype and promise swirling around the idea of eliminating management to create agile, flat organizations, bosses and corporate hierarchies … Creativity […]
Read moreCould blogging get a new lease of life with generative AI tools
I’ve been blogging on and off for the last 20 years and have seen its fortunes come and go. All kinds of things have been thrown at it, none more […]
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