• As a Service trend research – products to services

    One of the chapters I am covering in a trend report I am working on (As a Service Trend) will explain how even tangible products can be open to “servicification” and purchased or subscribed to. For example, razors for personal grooming, cars for transport, fork lifts for logistics, etc.


  • The reinvention of normal at work

    There are key activities and those leading them at the heart of the changes happening at work as a result of the pandemic. Some are quick to adopt them and others not. Then there are those that will unfortunately not survive. Activities focus on events, remote work and learning.


  • Video Vibes – Patterns

    Mesmerising music in this video but it’s the patterns and movement that I really like.


  • Wise words – glittering end to the weekend

    Life [exists] only because of a myriad of synchronicities that bring us to this particular place at this particular moment. In return for such a gift, the only sane response is to glitter in reply. Robin Wall Kimmerer – filed under inspiration/death


  • The innovation train and how best to lubricate the collaboration tracks

    It has been almost 20 years since the birth of the social web and maybe a little less for the enterprise which caught up later. In this brave new world, especially in the enterprise, email was to be replaced in favour of tools that were simple, social and collaborative. I’ve been in the business all…


  • Trying too hard and the art of letting go

    Going with the flow has become a bit of a cliche but there is truth to it. One of it’s establishing principles is letting go. Another way of looking at it, as the philosophy of Wu Wei does, is as “effortless doing” or “action without action”. Especially in these Corona Times where we have limited…


  • Cure for Corona Blues

    Wise Words I’ve collected over the years that are perfect for these challenging times if you need some solace, inspiration or just to get your mind off things.


  • Mood Music – Whimsical

    My favourite song this month and perfect for getting creative.


  • As a Service trend research – technology ecosystems

    One of the chapters I am covering in a trend report I am working on (As a Service Trend) will focus on technology ecosystems. Technology is fundamental to all of the solutions in the new As a Service sphere because of the connection it provides to data, between customer and provider, to physical things, etc.…


  • COVID-19 accelerates digital transformation

    We’ve seen two years’ worth of digital transformation in two months Satya Nadella, Earnings Release FY20 Q3


  • The hidden cost of complexity in enterprise software

    It’s an unfortunate side effect of growth that when your enterprise software goes hyperscale in a growing market, you will need to accommodate an ever expanding set of customer demands for new functionality. Doing so fends of competition but adds complexity and friction to the user experience. It can even be counter-productive and lead to…


  • Subscription Model Success Factors


  • Necessity drives digital transformation but who are the innovators

    I’ve always said its so much better to be changing and transforming as a result of innovation based activities rather than crisis based activities. To be changing ahead of the curve because you are innovating, not after the curve because of a crisis – if you’ll excuse the expression.


  • How to make your activities pop in Microsoft Teams 💥

    I’m often asked by customers how they can make things stand out in their Teams activities. It’s often when things have taken off on Teams in their organisation and activities starts to explode. Standing out when things are quiet is easy, when there is a flood of information and messaging, not so much. So I’ve…