• Designing messages for impact

    It’s something that arguably is going to be taken over by AI in the not-too-distant future, but the discerning human eye will always be needed to finetune things. Or so I believe. This post is about the various aspects of design I have been playing with alongside AI to determine the current possibilities. From a…


  • SenseMaking from the Web

    How One Marketing Team Made AI Part of Its Daily Work Posted on April 10. In today’s always-on environment, AI tools can help marketers optimize and personalize their campaigns quickly and efficiently. But AI alone won’t yield meaningful campaigns. Impact-driving work requires both human ingenuity and machine speed — a combination marketers can’t fully embrace…


  • How to align your Employee Experience with your AI Transformation efforts

    This follows my last post in which I shared a video to explain the importance of internal communications with employees for AI Transformation efforts as well as documenting a good approach and “how to” for video creation. This post zooms out to cover the broader employee experience and how to align this to your AI…


  • Video for communicating with attention sapped employees

    As if TikTok, Instagram’s Reels, and Snapchat haven’t zapped Gen Z’s attention spans enough, YouTube is now experimenting with a feature that allows users to automatically jump to the best parts of a video. How to create effective employee communications in light of such an environment is what prompted this post. I work with customers on many aspects…


  • The art of innovation

    The art of innovation is about thinking new things and doing new things. And it’s for individuals or companies. Don’t worry about being consistent and perfect, that’s for the dead. Innovators are dynamic and imperfect, always thinking and trying new things, experimenting. This is a new format I’m trying – a quick thought rocket with…


  • Engaging the whole brain with enterprise AI adoption

    I mean a few things with this title. One is the classic reference to address the left and right brain side of activities with adoption, i.e. the human, emotional side vs the rational, business, technological side. But I also mean you can’t just address adoption in parts – you have to get everyone engaged, companywide,…


  • The role of Systems Culture and Strategy for AI adoption

    As I work on a new trend report, this one titled Future of HumAIn Work, I am researching, thinking and synthesising as I go. To help me and publicise this ongoing work, I’m writing posts and also creating videos. This post contains some thoughts about the factors that impact AI technology adoption. I think a core…


  • Seeds of potentiality and growth mindset then lived experience

    “Concerning all acts of initiative (and creation) there is one elementary truth, the ignorance of which kills countless ideas and splendid plans: that the moment one definitely commits oneself, then Providence moves too.” This is a quote from W.H. Murray, penned during or after a Scottish Himalayan expedition he was on and it’s a fitting…


  • SenseMaking from the Web

    This post captures sense making and writing from others I thought worth sharing with my subscribers. I’ve automated this (more on how if interested) but the curation, which is a discerning process, is all human. This collection is predominantly focused on AI and its adoption in the enterprise since I am writing a trend report focused on this and because…


  • Future of humAIn work – technology adoption

    As I work on a new trend report, this one titled Future of HumAIn Work, I am researching, thinking and synthesising as I go. To help me and publicise this ongoing work, I’m writing posts and also creating videos – sense making essentially. This post contains a video I put together covering one aspect – technology…


  • In an age of more the value of less

    As the featured image suggests, this is a thought rocket, some sensemaking on the fly – essentially some quick thoughts on a recent development, announcement, something random, etc. In this post, it’s the latter, and I’m experimenting with a new format. The format is basically an Instagram post with multiple images I created, in a…


  • SenseMaking from the Web

    This post captures sense making and writing from others I thought worth sharing with my subscribers. I’ve automated this (more on how if interested) but the curation, which is a discerning process, is all human. This month’s collection is predominantly focused on AI and its adoption in the enterprise since I am writing a trend report focused on…


  • A fire in my head

    I’ve been writing a lot about AI recently. I work with the technology every day and I’m doing research for a new trend report on the subject. I’m drowning in AI. This post is about writing, creativity, ideas and the importance of this faced with an onslaught of AI. I often write to sense make.…


  • AI and Humans at Work – An Experiment

    I’m working on a trend report (Future of HumAIn Work) exploring the interrelationship between AI technologies and the employee experience. I experimented researching an aspect of the subject using AI and this post showcases the approach and result. I was inspired by a recent article I came across after numerous Copilot queries, by Mckinsey &…