InnerVentures

  • Agentic AI – Concept to Production – A guide

    Agentic AI is the next stage of evolution for AI. My guide focuses on use in the enterprise and how to ensure that you know what Agents can do, how to ensure you build the right ones for your business and then get them into user’s hands and driving value (including measuring that value). The…

    Stephen Danelutti

  • Customer service is broken and AI can fix it

    I am sharing an experience I had with Samsung customer service the other day. I’m not picking on them – I bet my experience is common amongst many other customers with a wide swathe of consumer companies. I share it just to show what bad looks like and how the promise of AI for customer…

    Stephen Danelutti

  • Thoughts on rapid prototyping for Copilot Agents

    In the next wave of Generative AI in the enterprise, the prompt is not the game, the business outcome is. And it’s with an Agent aligned to every business process, that the next level and business outcomes are going to be reached. Agentic AI aligned to business process requires a very different approach. I’ve been…

    Stephen Danelutti

  • Major forces shaping the future of work

    It’s mind blowing, the forces shaping how we work and will work in the future. They can be overwhelming or exhilarating, depending on your view, but you can’t ignore them. And they will be different depending on your viewpoint. These are mine. I met someone on LinkedIn. From an initial chat we progressed to a…

    Stephen Danelutti

  • Disrupting the value chain with Enterprise AI

    This McKinsey article nails it: Gen AI’s next inflection point: From employee experimentation to organizational transformation | McKinsey. Points like these especially, “beyond experimentation”, “capture value from current momentum”, “inflection point” and so on. They get to the essence of this post. It means we are out of the starting gates with Enterprise AI. Some…

    Stephen Danelutti

  • Identifying Technology Transformation S Curves for Modern Work

    Determining where the world of work is heading and how it is being transformed is not easy work and there are many great thinkers and institutions spending time on this. But for anyone leading a company or involved in the business of technology transformation, it’s imperative you do your own thinking. Here is mine. This…

    Stephen Danelutti

  • Your AI Transformation is a journey not a destination

    If you’re involved in a major change or transformation at work focused on adopting new AI technologies, this is an important perspective to be aware of. I’m researching this subject for a new trend report (Future of HumAIn Work) and work in this area (disclosure) and in my experience, this perspective or mindset and getting it…

    Stephen Danelutti

  • Future of HumAIn Work – Human Centric AI Transformation

    As I work on a new trend report, this one titled Future of HumAIn Work, I am researching, thinking and synthesising as I go. To help me and publicise this ongoing work, I’m writing posts and also creating videos. This post contains a video I put together covering one aspect – Human Centric AI Transformation. The…

    Stephen Danelutti

  • Engaging the whole brain with enterprise AI adoption

    I mean a few things with this title. One is the classic reference to address the left and right brain side of activities with adoption, i.e. the human, emotional side vs the rational, business, technological side. But I also mean you can’t just address adoption in parts – you have to get everyone engaged, companywide,…

    Stephen Danelutti

  • The role of Systems Culture and Strategy for AI adoption

    As I work on a new trend report, this one titled Future of HumAIn Work, I am researching, thinking and synthesising as I go. To help me and publicise this ongoing work, I’m writing posts and also creating videos. This post contains some thoughts about the factors that impact AI technology adoption. I think a core…

    Stephen Danelutti

  • Future of humAIn work – technology adoption

    As I work on a new trend report, this one titled Future of HumAIn Work, I am researching, thinking and synthesising as I go. To help me and publicise this ongoing work, I’m writing posts and also creating videos – sense making essentially. This post contains a video I put together covering one aspect – technology…

    Stephen Danelutti

  • AI and Humans at Work – An Experiment

    I’m working on a trend report (Future of HumAIn Work) exploring the interrelationship between AI technologies and the employee experience. I experimented researching an aspect of the subject using AI and this post showcases the approach and result. I was inspired by a recent article I came across after numerous Copilot queries, by Mckinsey &…

    Stephen Danelutti

  • Build an adoption lab for your AI culture

    As every company becomes a technology company, so too must every company become proficient in the art and science of technology adoption. I’ve written about technology adoption and adoption hacking many times before since I work in this area in my professional capacity, with customers. As I wrote in a recent post too, we are…

    Stephen Danelutti

  • Generative AI is here but enterprise adoption is not – here are your strategy choices

    At a time of change or inflection such as I believe we are in, it’s important to recognise how you respond. I don’t mean the regular type of change, as constant and accelerated as it has been over the last few decades. I mean the groundbreaking type. You have to be able to recognise change…

    Stephen Danelutti