InnerVentures

  • Features that delight – reminders in context – Microsoft Teams

    One of the big bets on Microsoft Teams that the CEO himself has articulated (see this post) is that it becomes a “platform as significant as the internet browser, or a computer operating system”. One key outcome of this is that if Teams does become as pervasive as this suggests and the tool where all…

    Stephen Danelutti

  • 3 reasons retailers are leading at the intersection of employee and customer experience

    This post is related to a trend I am watching: Employee Customer Experience Connection. My thinking is captured in the title, in essence. It came to me on discovering the video from Samsung after which I have also added some additional thoughts: This is really inspiring and makes total sense. It’s well within the realm…

    Stephen Danelutti

  • Microsoft 365 customer questions – Future of Work Vision and Strategy

    Question: We need to work on a Future of Work (FoW) Vision and Strategy, can you share a good framework for arriving at one and managing its implementation as well as Microsoft’s own Vision and Strategy for FoW? Answer: Now I cannot share what was provided for the second part of the question, but I…

    Stephen Danelutti

  • Microsoft 365 customer questions – Sales Productivity

    I work in the business of dealing with customers questions on Microsoft 365 all the time (disclosure), either directly or indirectly. This is part of a series of posts where I share them if they can be of help to others. Where I can of course and naturally, not just the questions but the answers…

    Stephen Danelutti

  • Hyperconnected business and driving the next level of productivity with collaborative apps

    This title is not really mine and comes from some of the headline announcements at Microsoft Ignite which took place this week. I have an interest since I work there (disclosure) and write about these things, collaboration especially. In this post I want to unpack one of the themes and product announcements. The theme is…

    Stephen Danelutti

  • An employee experience update – thought leadership from Microsoft

    Microsoft, with its Employee Experience Platform called Viva, is driving some serious thought leadership for the category and since I work there and picked up on this (disclosure), I thought I would share.

    Stephen Danelutti

  • A review of the new Microsoft Whiteboard

    Naturally I used Microsoft Whiteboard for the review itself. I then exported an image of it and that is what you see above. This is not so much a feature overview since you can find that all here: Welcome to the new Whiteboard! That was the announcement post from a few days ago. This is…

    Stephen Danelutti

  • Productivity – we have a problem

    There has been a flurry of bad press for productivity recently, especially in relation to remote work, but in general too. This is not entirely a new thing – see this pre-pandemic post from a Global Government Forum on The productivity problem: causes, consequences and cures. Two recent discussions around productivity have spurred on this…

    Stephen Danelutti

  • Microsoft 365 customer questions – Viva Connections

    I’ve decided, while I work in the business of dealing with customers questions on Microsoft 365 all the time (disclosure), either directly or indirectly, I might as well share them if they can be of help to others. Where I can of course and naturally, not just the questions but the answers too. All questions…

    Stephen Danelutti

  • Business Apps are Booming – Catch the Wave

    Stephen Danelutti

  • Beyond onboarding – growth hacking adoption of your product with customers

    NOTE: Enterprise technology and Microsoft 365 (M365) customers are predominantly the context for this post but hopefully it is still useful more broadly. In this context, I define onboarding as the set of activities related to the initial provisioning and orientation of a technology for users. It should ensure that users have seamless access and…

    Stephen Danelutti

  • Internal Communications is more important than ever but missing a trick

    If you’ve been following anything I have written in the last few months around employee experience, you’ll see that it is equally as important and indeed crucial to customer experience but often lacks attention, although that is now changing. It’s similar to enterprise software which has often lagged behind end consumer software in terms of…

    Stephen Danelutti

  • Why hybrid work is the new standard for productivity and sense making

    By hybrid work I mean a combination of remote and in-office work, virtual and physical, etc. The extremes have been tested. Before the pandemic it was mostly in-office work. With the pandemic its been all remote/virtual. Now many are coming to the conclusion that a balance is best, in other words, hybrid work. While the…

    Stephen Danelutti

  • The technology platform business we are all in

    Stephen Danelutti