InnerVentures

  • Innovation is the why, change is the how

    There is a lot of talk about being more agile, responsive, lean, etc. These are all very worthwhile approaches. They all very often take a view on different ways of dealing with change starting with the need for change. The central theme to all of the above is very often that the pace of change…

    Stephen Danelutti

  • Notes for system design

    I was thinking, since I’ve done some work on a few systems, that I should capture some notes. Guidelines really since I plan to create a few more :) Here is an example of one system I recently created: Lean startup methodology applied to successful enterprise technology adoption So here are the notes in summary, in…

    Stephen Danelutti

  • Connecting customer advocates to drive product strategy and customer success

    I’ve written a lot about ways to scale success efforts but the best is always face to face. Events like customer meetups are a perfect way to bring customers together. I’m running these in EMEA for the company I work for currently. The context is enterprise technology. This is what I’ve learned so far and…

    Stephen Danelutti

  • Launch like a boss – bringing consumer startup practice to your enterprise technology platform

    The users of a technology platform inside an organisation are a peculiar, collective beast. They are very different to the masses of end users that are customers of a consumer product or service. They are also subject to very different forces than the free, open market subject’s consumers to. However, we can draw parallels and bring in comparisons and best practices from…

    Stephen Danelutti

  • Can you outsource success?

    3 minute read. I’m in the success business. I work at Percolate, a marketing technology startup. I help drive the successful use of our technology by customers. I’ve done the same in roles before this at Yammer and then Microsoft. Customer Success Management (CSM) is a pretty new role and function. It started with enterprise technology startups. It’s now applied…

    Stephen Danelutti

  • Five paradoxes to navigate when trying to reinvent your business

    Often labelled change or transformation efforts (and there is some confusion about which is which: We Still Don’t Know the Difference Between Change and Transformation) there is little doubt organisation’s of all kind are under increasing pressure to keep pace with a rapidly shifting marketplace. I chose reinvention because it’s the more innovative and proactive…

    Stephen Danelutti

  • Making sense of sensemaking

    I see sense making as a bit of an art but also believe there is a science to it. At least to doing it well. I also believe we will have to get better at it since it will be one of the key skills of the 21st century (check out this article on a…

    Stephen Danelutti

  • Why leaders of digital initiatives inside organisations need to think like start-ups

    Or to put it another way, why they need to be more intrapreneurial. I have written about this before on LinkedIn and its also covered in my trend report although those are broader pieces covering more than just digital initiatives. What I am talking about here relates to initiatives that I am often involved in…

    Stephen Danelutti

  • Entrepreneurial management over traditional management in highly uncertain times

    Most of this diagram comes from the book The Innovators Method which I read recently for and included in my trend report. The essence of the book and indeed my trend report is how to bring the lean startup approach into the organisation. I have made the commentary in the diagram at the top referring…

    Stephen Danelutti