I’ve been using Canva for many years now and pay for the Pro version. £9.99 per month is not that cheap but I have definitely received value from my investment […]
Read moreTag: Technology Selection
Features that delight and distress when switching tech tools
Normally I talk about the former, features that delight, when I review any new use of technology or features I’ve come across. But there is most definitely times when distress […]
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Microsoft 365 customer questions – Sales Productivity
I work in the business of dealing with customers questions on Microsoft 365 all the time (disclosure), either directly or indirectly. This is part of a series of posts where […]
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How to run a Hackathon for Microsoft Teams and Power Platform
I’ve decided, while I work in the business of dealing with customers questions on Microsoft 365 all the time (disclosure), either directly or indirectly, I might as well share them […]
Read moreA review of the new Microsoft Whiteboard
Naturally I used Microsoft Whiteboard for the review itself. I then exported an image of it and that is what you see above. This is not so much a feature […]
Read moreMicrosoft 365 customer questions – Viva Connections
I’ve decided, while I work in the business of dealing with customers questions on Microsoft 365 all the time (disclosure), either directly or indirectly, I might as well share them […]
Read moreMinding the accelerating technology gap
Even if every company is now a tech company, there is still a massive gap between the early and fast adopters and the laggards. It goes beyond the chasm of […]
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Internal Communications is more important than ever but missing a trick
If you’ve been following anything I have written in the last few months around employee experience, you’ll see that it is equally as important and indeed crucial to customer experience […]
Read moreThe technology platform business we are all in
The supremacy of business outcomes in a low code no code world
You may know of the new low code / no code approach to developing technology solutions (good primer if not). Simply put, it offers a development platform to users that […]
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Tech Intensity and the Adaptive Organisation
Tech Intensity is not my phrase or concept, it comes from the CEO of the company I work for, Microsoft – Satya Nadella first wrote about it here earlier this year: The necessity of tech intensity in today’s digital world.
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Considering buying a new technology platform, ask this about their customer success
I’ve been on both the receiving and offering end of efforts so can speak to both. In the Software as a Service business especially, if that is how the platform […]
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