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Homo Deus and the cosmic dance between humans, mind and machine
I’ve just come back from holiday where I read Homo Deus by Yuval Noah Harari. It focuses on many things and chiefly the direction is forward looking, as opposed to his first book, Homo Sapiens, which looked backward from whence we have come. One aspect I was fascinated by was his account of the recognised…
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Thought Rocket: State of Enterprise Collaboration
As the title of this post suggests, this is a very quick thought on the state of enterprise collaboration, mostly captured in the form of a DanelDoodle – the one above. Some added thoughts/considerations: In my view, each new phase supplements the last, not replaces and all products and forms of activity still exist and…
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Thought Rocket: Anatomy of a Perfect Customer Success
I captured a few simple points in a video a few weeks back in a flash of contemplation (hence thought rocket). Other than capture and share it here I wanted to elaborate a little. First the video: The first thing to say is that customer success is not an isolated event or activity and this…