InnerVentures

  • Features that delight – delayed receipt and sending of messages

    I love some of the options we are given to skip receiving something or delay sending something. The benefits are many, chief amongst them that you have the time to address the message properly at a later stage. This works in both instances, i.e. you snooze the message to a time when you can address…

    Stephen Danelutti

  • How to make your activities pop in Microsoft Teams 💥

    I’m often asked by customers how they can make things stand out in their Teams activities. It’s often when things have taken off on Teams in their organisation and activities starts to explode. Standing out when things are quiet is easy, when there is a flood of information and messaging, not so much. So I’ve…

    Stephen Danelutti

  • New directions in content creation

    I’ve just enabled the new Gutenberg editor in WordPress, what I use for my site and blog.  The goal of this new editor is to make adding rich content to WordPress simple and enjoyable. This post is a test and a review all in one. It’s not an entirely new concept since platforms like Medium…

    Stephen Danelutti

  • 5 usage and adoption heuristics for customer success

    I wanted to capture some simple rules of thumb that I could use to easily remember the top line influences on my work in customer success. I created a doodle to make it fun and memorable (for me) but also shareable. I came up with these 5. I’m sure there are more. These would only…

    Stephen Danelutti