I love some of the options we are given to skip receiving something or delay sending something. The benefits are many, chief amongst them that you have the time to […]
Read moreTag: tips and tricks
How to make your activities pop in Microsoft Teams 💥
I’m often asked by customers how they can make things stand out in their Teams activities. It’s often when things have taken off on Teams in their organisation and activities […]
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New directions in content creation
I’ve just enabled the new Gutenberg editor in WordPress, what I use for my site and blog. The goal of this new editor is to make adding rich content to […]
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5 usage and adoption heuristics for customer success
I wanted to capture some simple rules of thumb that I could use to easily remember the top line influences on my work in customer success. I created a doodle […]
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