SenseMaking from the Web is a curated list of recent articles I’ve read and thought worth sharing with my subscribers. I’ve automated this but the curation, which is a discerning process, is all human. I’ve added some commentary.

The common theme I’ve been picking up on recently and this post of curated articles focuses on mainly is around change management. Seems with all the hullabaloo around AI at work, it has become necessary, or at least fashionable again. Which stands to reason. I’ve been covering it to some degree under the technology adoption category and that is a focus of my new trend report which also has a survey on the subject that I’d love you to respond to 🙏🏼

All Business Strategies Fall into 4 Categories

Posted on May 23. The problem with strategy frameworks is that although they can help you determine whether an opportunity is attractive or whether a given strategy is likely to work, they generally don’t help you in the task of identifying the opportunity or crafting the strategy in the first place. This article …

Why leaders need to become ‘change architects’ (and 3 skills to get there)

Posted on May 21. Imagine you’re a leader, and you’ve been tasked with driving a big culture change strategy. The company’s usual ways of doing things aren’t working, and it’s up to you to identify changes that would allow people to do their best work and deliver top-tier results. You work tirelessly for weeks on …

The new “hybrid work” is “AI + humans”

Posted on May 16. If the emergence of generative AI has prompted a lot of excitement and anxiety about the future of work, that’s because it’s arrived a moment when …

Research: What Companies Don’t Know About How Workers Use AI

Posted on May 14. Leaders who are exploring how AI might fit into their business operations must not only navigate a vast and ever-changing landscape of tools, but they must also facilitate a significant cultural shift within their organizations. But research shows that leaders do not fully understand their …

5 Mistakes Wrecking Your AI Adoption Strategy—And How To Fix Them

Posted on May 13. The AI revolution is not looming on the horizon – it’s here, it’s now and it’s transforming industries at their core. However, despite the buzz and the clear potential for growth, not every AI adoption strategy is a success story. According to the IBM Global AI Adoption Index, various barriers are …

How The Fastest Growing Firms Think Differently From Average Firms

Posted on May 13. The most valuable and the fastest growing firms today are being managed very differently from average performing firms. A paradigm shift in management has occurred. That’s because this new breed of firms think differently. As executive educator Tammy Erickson said in the Drucker Forum webinar of …

Effective Change Management Is Key to a Successful Digital Transformation

Posted on May 9. Rely on product-oriented disciplines and strong product leaders to drive successful transformations at scale. It may come as a surprise, but most enterprise digital transformations today fail to generate impactful business value. While nearly 90 percent of global enterprises are facilitating an …

Customer-Obsessed Companies Grow 28% Faster By Doing Four Things

Posted on May 8. This week at the annual Forrester B2B Summit in Austin, company vice president and principal analyst Amy Bills shared four principles of behavior that allow customer-obsessed companies to grow revenue 28% and profits 33% faster than their peers. “Customer obsession is a perpetual business …

AI and the Future of Productivity at Work: 2024 Statistics

Posted on May 7. Check out our original insights into how AI and other key technologies are changing the face of workplace productivity. Labor productivity is a key …

The Recurring Problems With Subscription Services

Posted on May 7. Most of us are familiar with subscriptions. The business model goes back to at least the early 1800s with magazines and evolved to the milkmen of the 1860s who were paid to deliver milk door to door on a recurring schedule. Those were the early one-size-fits-all versions compared to the endless …

4 fresh new AI-powered websites to make you more productive

Posted on May 7. Have we reached the tipping point for AI as a useful element of everyday productivity? Ironically, that’s probably a question best suited for AI to answer. We do know, however, that people the world over are launching AI-infused websites at a feverish clip. In that spirit, here are four intriguing …

Andreessen Horowitz investor says half of Google’s white-collar staff probably do ‘no real work’

Posted on May 6. An investor at the Silicon Valley venture firm Andreessen Horowitz is the latest VC to get involved in the debate about “fake work” in the tech industry. In an interview published on Monday with Emily Sundberg in her “Feed Me” newsletter, David Ulevitch, a general partner at Andreessen Horowitz, …