SenseMaking from the Web is a curated list of recent articles I’ve read and thought worth sharing with my subscribers. I’ve automated this but the curation, which is a discerning process, is all human. I’ve added some commentary.

Common themes in this list of articles are change and technology adoption, mostly in the face of the advancing AI juggernaut and clearly interrelated. One conclusion I take is change or be changed. Resistance is futile in other words, adapt or die. But resistance to the wrong change is right of course. I think an ability to let go and ride the waves of change is ultimately the best for progress, or you get caught up in the weeds. But don’t stand for mediocrity or bad practice.

Viral Shopify CEO Manifesto Says AI Now Mandatory For All Employees

Posted on April 9. A leaked internal memo from Shopify CEO Tobias Lütke has quietly gone viral in executive circles — and for good reason. It is arguably one of the clearest expressions to date of what CEO leadership should look like in the age of AI. In the memo, Lütke states plainly, “Using AI effectively is now a …

To Be Happier, Stop Resisting Change

Posted on April 4. The zen of archery is all about learning how to let go. In 1924, a German professor named Eugen Herrigel set out to learn about Zen Buddhism, which was starting to penetrate the West. He found a teaching position in Japan, where he hoped to locate someone who could instruct him in the philosophy. …

Rethinking IT operating models with gen AI

Posted on April 3. Research Report Reinventing enterprise models in the age of generative AI Traditional workflows, functions jobs and skills will evolve with gen AI. …

Why businesses judge AI like humans — and what that means for adoption

Posted on March 30. As businesses rush to adopt AI, they’re discovering an unexpected truth: Even the most rational enterprise buyers aren’t making purely rational decisions — their subconscious requirements go far beyond the conventional software evaluation standards. Let me share an anecdote: It’s November 2024; I’m …

The ‘innovation economy’ and why AI won’t steal your job

Posted on March 30. Historically, economic progress has been driven by seismic shifts in how we value things. From the agrarian economies that once sustained early …