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SenseMaking from the Web
Rules for sustaining peak performance as we grow older Posted on March 2. Recent discoveries in embodied cognition, flow science, and network neuroscience have revolutionized…
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Microsoft 365 customer questions – OpenAI strategy and roadmap
What a whirlwind couple of weeks and months. Since OpenAI and ChatGPT landed properly in the context of its relationship with Microsoft, I and I…
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What employee experience can learn from customer success
I’ve been in the customer success profession for just over 10 years. For even more years, I’ve been focusing on enterprise collaboration and productivity software,…




