InnerVentures

  • Microsoft Teams and CRM for Sales Productivity

    Bringing CRM tools into Microsoft Teams makes sellers more collaborative with the intention of making them more productive, ultimately to drive top line growth. Microsoft where I work (disclosure) positions this as collaborative Apps that keep you in the flow of work. I’ve already written about the work I am doing with customers on this…

    Stephen Danelutti

  • As we come out of the pandemic – what to take and what to leave

    I say we are coming out of the pandemic because all the signs point in that direction. At least where I live in the UK where all restrictions have been lifted and the talk is of learning to live with COVID-19. Whether it is based in fact and is a permanent state, that remains to…

    Stephen Danelutti

  • Microsoft 365 customer questions – Service BOTs in Teams

    Question: Can you help us to overcome a challenge our users face in how they currently access IT and HR related information, FAQ’s and create support tickets covering issues in both areas or departments? Answer: For the answer it is probably best to just share the two slides I used to capture the issue and…

    Stephen Danelutti

  • The employee customer experience connection – 6 reasons to focus

    With a world that is so binary I’m not surprised there isn’t more attention on this topic. People are either in the one camp, or the other, mostly. There are some, and I consider myself one, that straddle both sides. Here is why I think this is going to become increasingly important and a key…

    Stephen Danelutti

  • Management under pressure – time for a rethink

    You don’t need to go too far these days to find evidence that management is under pressure. Mostly it’s getting a bad rap from some ill equipped or egotistical CEO. Look no further than Better.com CEO Vishal Garg who has now taken indefinite leave of absence for the way he treated 900 employees whom he…

    Stephen Danelutti

  • Features that delight – reminders in context – Microsoft Teams

    One of the big bets on Microsoft Teams that the CEO himself has articulated (see this post) is that it becomes a “platform as significant as the internet browser, or a computer operating system”. One key outcome of this is that if Teams does become as pervasive as this suggests and the tool where all…

    Stephen Danelutti

  • Microsoft 365 customer questions – Future of Work Vision and Strategy

    Question: We need to work on a Future of Work (FoW) Vision and Strategy, can you share a good framework for arriving at one and managing its implementation as well as Microsoft’s own Vision and Strategy for FoW? Answer: Now I cannot share what was provided for the second part of the question, but I…

    Stephen Danelutti

  • Microsoft 365 customer questions – Sales Productivity

    I work in the business of dealing with customers questions on Microsoft 365 all the time (disclosure), either directly or indirectly. This is part of a series of posts where I share them if they can be of help to others. Where I can of course and naturally, not just the questions but the answers…

    Stephen Danelutti

  • Productivity is not about place and balanced views are required

    If the outdated and ironic view in the DanelDoodle above does not seem familiar to you, then you have probably been living under a rock, in your living room perhaps. Or under your desk in the office 😬 It’s no secret many leaders equate being in the office with being productive. This Harvard Business Review…

    Stephen Danelutti

  • Hyperconnected business and driving the next level of productivity with collaborative apps

    This title is not really mine and comes from some of the headline announcements at Microsoft Ignite which took place this week. I have an interest since I work there (disclosure) and write about these things, collaboration especially. In this post I want to unpack one of the themes and product announcements. The theme is…

    Stephen Danelutti

  • The Kool Aid Acid Test for Culture

    The Electric Kool Aid Acid Test was a book written by Tom Wolfe way back in the day. The Acid Tests were parties at which everyone takes LSD (which was often put into the Kool-Aid they served) to “abandon the realities of the mundane world in search of a state of [intersubjectivity]”. Wolfe presents a…

    Stephen Danelutti

  • An employee experience update – thought leadership from Microsoft

    Microsoft, with its Employee Experience Platform called Viva, is driving some serious thought leadership for the category and since I work there and picked up on this (disclosure), I thought I would share.

    Stephen Danelutti

  • A review of the new Microsoft Whiteboard

    Naturally I used Microsoft Whiteboard for the review itself. I then exported an image of it and that is what you see above. This is not so much a feature overview since you can find that all here: Welcome to the new Whiteboard! That was the announcement post from a few days ago. This is…

    Stephen Danelutti

  • Productivity – we have a problem

    There has been a flurry of bad press for productivity recently, especially in relation to remote work, but in general too. This is not entirely a new thing – see this pre-pandemic post from a Global Government Forum on The productivity problem: causes, consequences and cures. Two recent discussions around productivity have spurred on this…

    Stephen Danelutti