I’ve worked on several software product development, implementation and support projects (owned many too from a company owner point of view – more on that here: Birth of Enterprise Social). A lot of them have centred around supporting innovation. I’ve even helped with the selection of solutions in this space – more on that here: Technology Selection
I have always believed the invention of new products or services can be a solitary exercise but the diffusion of innovation must be collaborative.
Starting with ideas and moving those forward through multiple iterations, with lots of collaborative input using a technology platform, is one way of supporting that.
Below are the examples of products I have lead and owned the development, implementation and support of based on different platforms.
Confluence idea management solution
Confluence as mentioned, was an enterprise wiki platform and now content collaboration software for modern team work. It was being used by many of my customers as an intranet. It would quite spontaneously be used for logging and tracking ideas but this was not good enough for many organisations. It lacked any specific and intentional, structured way of driving ideas through to conclusion. In the company I ran we developed a custom solution on the back of Confluence that allowed our customers to do just that – see screencast below.
Crowdflo idea management solution
Once we developed our own software platform (covered here) that was also used for generic intranet and extranet work, we looked to replicate the idea management approach we had taken with Confluence. We decided to extend it a little further than just idea management but also provide the means to manage projects that were the result of ideas chosen for implementation. More in the screencast below.
I’ve written two trend reports, both available on iBooks only. I chose iBooks because of my intended audience – senior executives who are most likely to have the devices that can access them. The process of publishing for iBooks was also super easy by using iBooks Author – software that manages the creation and publishing side of things.
The context for both is Work of the Future and they were part of a series. My third to be was started but has now become much more about trend watching with frequent updates on various trends through posts on this site.
Below is the second I wrote:
Executives in boardrooms are increasingly thinking, worrying and talking about a new factor that’s changing everything in their world – the growth, innovation and market power of small and start-up companies. In a recent survey of 250 executives at both large and small firms, about 40 percent said their industries were being disrupted by start-ups. Most respondents believed that small companies have significant marketplace advantages over their larger counterparts, such as a greater willingness to take risks and more flexibility.
In short, large corporations are focusing their attention on small and start-up companies as never before, cooperating with them, mentoring them, investing in them, behaving like them or acquiring them.
As the world of business moves faster, only those agile and innovative enough survive and thrive. A new breed of company is being spawned from the startup ecosystem or is created by entrepreneurial individuals working inside existing organisations, emulating startups and/or working with them. This second report covers the trend and documents those leading the way, their practices and it shows you a path.
I love doodling. I use Paper and Pencil from Fifty Three. I create doodles for work and fun. Here are some of my favourites covering customer success, innovation, etc. They are all pretty much attempts at sense making – I’ve often elaborated on them in blog posts.
Subscribe below and receive periodic updates covering:
📢 Software as a Service Marketing
👩🔧 Customer Success Operations
🙋♂️ User Adoption and Employee Experience
💰 The Subscription Economy
💡 Digital and Startup Innovation
🧘♀️ Personal Productivity and Wellness