• Employee Customer Experience Connection

    This is my fourth trend report. Find out more about the new one I am working on and past reports here: Trend Watching. I created this one as a PDF that you can download. The intention is to facilitate audience ease of access and reading. Using PDF Expert which is an App you can download…


  • As a Service

    I’ve written two trend reports before this one, both available only on iBooks. I chose iBooks because my intended audience were most likely to have the devices that can access them. This time for my third, I’m moving away from iBooks and I created it in PDF. The intention is the same with regard to…


  • Startup Innovation

    I’ve written two trend reports on iBooks only. I chose iBooks because of my intended audience – senior executives who are most likely to have the devices that can access them. The process of publishing for iBooks is also super easy by using iBooks Author – software that manages the creation and publishing side of…


  • Mindful over Mind Full

    I’ve written two trend reports on iBooks only. I chose iBooks because of my intended audience – senior executives who are most likely to have the devices that can access them. The process of publishing for iBooks is also super easy by using iBooks Author – software that manages the creation and publishing side of…