Amazon.com recently announced financial results for its fourth quarter ended December 31, 2019 – Source: The Information. Amongst all the announcements is the staggering figure referred to in the title, […]
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Update on As A Service Trends
It’s been a while since my last update and there’s been lots going on so sit down, grab a ☕ and enjoy reading about a host of new announcements and […]
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The latest and greatest posts and research on the subject and these are all being tracked with a tag here. I include Customer Success in this being a subset of […]
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Update on As a Service Trends
I’ve not had a chance to post for a while and there has been a fair bit of activity in the space so I have quite a bit to share. […]
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Nuggets from the last few weeks. If you have any similar announcements, reports or good articles, please share in a comment as I’m collecting them for a new eBook / […]
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Update on As a Service Trends
As I think more about this whole space and track the developments in it with posts like this, I’m trying to envisage dynamics of the perfect business in it. That […]
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Update on As a Service Trends
When Ikea considers changing its business model then you know something is afoot. The big news this last week was Ikea thinking about making certain items available on a subscription […]
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Update on As a Service trends
In my new eBook / trend report I will cover the As a Service trend (see point 9 here for more on that) and the role customer success plays in […]
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