Customer Success

Update on As a Service trends

In my new eBook / trend report I will cover the As a Service trend (see point 9 here for more on that) and the role customer success plays in it. This post and others that follow will document examples of where I see companies exhibiting behaviours of this trend.

I first wrote about them in these two separate blog posts below:

I’ll also capture screenshots and include commentary in a daneldoodle as I have done below – click on each to enlarge.

2 thoughts on “Update on As a Service trends

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