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SenseMaking from the Web
How brands are reshaping the subscription economy Posted on September 22. The subscription market is booming, fueled by consumers’ thirst for content, convenience and innovative products and services. At the same time, … OpenAI’s GPT-4 Scores in the Top 1% of Creative Thinking Posted on September 13. Of all the forms of human intellect that…
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5 reasons why those using AI will accelerate innovation
I’m talking about how the use of AI will accelerate innovation efforts and outcomes for startups and established companies alike. How those that use AI for these efforts will outsmart and outperform those that don’t. Innovation will be a major beneficiary of AI as the process of innovation becomes more efficient and the management of…
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The paradox of performance in the workplace
The world of work has faced a paradox since the industrial revolution. Managers realised that applying technology and enforcing better processes boosted performance but looking after employees (then from a health and safety point of view), would also. These days it’s not a health and safety issue but more about engagement. The paradox is that…
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SenseMaking from the Web
New meta-analysis confirms mindfulness-based programs reduce psychological distress Posted on August 10. Mindfulness-Based Programs lead to small to moderate reductions in psychological distress among adults, with effects lasting up to six months, … The Impact of Generative AI on the Future of Work: 5 Key Insights from the McKinsey Report Posted on August 4. The…
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SenseMaking from the Web
Which business tasks can AI take on? And which can it not? Posted on July 20.How many businesses currently use AI? Taking the UK as an example, about 15 per cent of all businesses — roughly 432,000 — had adopted at least one form of artificial intelligence technology by January 2022, according to a government…
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When AI becomes ubiquitous companies will rediscover competitive advantage
When the world is awash with AI, companies will realise they are table stakes and come back to what drives real competitive advantage. That is of course, unless we develop a two tier system, the haves and have nots. In other words, those that use AI to drive competitive advantage and those that don’t. Which…
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The cognitive revolution and the human AI race
The cognitive revolution is not a term I coined – I heard it spoken of for the first time in an interview with Reid Hoffman in relation to his role at start-up, Inflection AI. The video interview is below, take a peak. I’m not sure this term is going to stick but I am interested…
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New skills for a humAIn world
I am writing a trend report on the subject and this post is a way of exploring the background and doing the research: Future of HumAIn Work. I co-authored this post with Bing Chat which I also wrote about here if you want to understand how that works: Features that delight with ChatGPT Outlook Edge…
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SenseMaking from the Web
5 ways marketers can use ChatGPT – and the future of generative AI for marketing Posted on June 2: Everywhere you turn, marketers are getting into heated discussions about the impact of generative AI tools like ChatGPT. We’re all not-so-patiently debating: will these tools … 2023 AI Trends: 5 Disrupting Insights and Predictions Posted on June 1. The…
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How sales is transforming in an age of artificial intelligence
I asked the very question that is in the title of ChatGPT. The answer is pasted below. I’m doing this because of work I am doing in this area (on interrelated sales and AI topics) and the trend report I am writing. So it’s a way or working and sensemaking aloud. I wanted to see…
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Features that delight – AI for better sales productivity – notes
In this post, the first in a mini series, I want to highlight what I see as the killer App for Enterprise AI which revolves around sales experience/performance management and productivity. That’s because traditional ways of selling are under pressure and also because revenue growth is important to all companies. In particular in this first…
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Thoughts on thought rockets
Thought rockets are especially useful when you have limited time. In this context they are useful in channelling your thoughts and getting to the core of what you are doing or trying to say fast and effectively. I especially enjoy it while writing. Sometimes you should subject yourself to this pressure even when you don’t…
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Sales was ripe for disruption and then along came AI
Buyers are typically two-thirds of the way through a purchase journey before even engaging a seller. That’s because they’re doing a lot of research upfront so they already know a lot about your company, your products, the features, your competitors, even the price. With such little reliance on sellers, imagine bringing the capabilities of AI…
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Features that delight with ChatGPT Outlook Edge Bing
In this short demo I’m using Outlook Web App with Bing and ChatGPT embedded alongside an open email in an Edge browser session. I’m showing how I can get help from Generative AI in composing an email that I would send to a customer, for example. This is coming to other Microsoft tools as I…
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