I asked the very question that is in the title of ChatGPT. The answer is pasted below. I’m doing this because of work I am doing in this area (on […]
Read moreTag: productivity
Features that delight – AI for better sales productivity – notes
In this post, the first in a mini series, I want to highlight what I see as the killer App for Enterprise AI which revolves around sales experience/performance management and […]
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Thoughts on thought rockets
Thought rockets are especially useful when you have limited time. In this context they are useful in channelling your thoughts and getting to the core of what you are doing […]
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Sales was ripe for disruption and then along came AI
Buyers are typically two-thirds of the way through a purchase journey before even engaging a seller. That’s because they’re doing a lot of research upfront so they already know a […]
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Features that delight with ChatGPT Outlook Edge Bing
In this short demo I’m using Outlook Web App with Bing and ChatGPT embedded alongside an open email in an Edge browser session. I’m showing how I can get help […]
Read moreReal-World Applications of Generative AI – Sales
Generative AI is revolutionizing various industries from art to medicine. Discovering its potential impact and current use cases is still at an early stage and I have being doing a […]
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Microsoft and the employee experience journey matrix
This is a continuation of some work I started in this post: The Employee Experience Journey Matrix. In that post I started out mapping the employee experience journey in a […]
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Communicating for Impact in 2023
A challenge for myself in 2023 is to communicate better so I put this guide together and am sharing it, if it helps others. I chose the story format which […]
Read moreCollaboration doesn’t happen in a vacuum – be intentional and contribute
One thing comes up repeatedly from customers in my business (which is to make them successful with productivity software) – they blame the tools before themselves. That stands to reason, […]
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Cutting bureaucracy – 5 ways to sharpen your scissors
I’ve been on the case for cutting bureaucracy before in relation to my profession, customer success. Beyond that, there are so many good reasons for doing it. It’s the bane […]
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Stop waiting for the permission bus
I’ve made it analogous to waiting for a bus, this whole topic of permission, and how it pertains to work. What I mean is I often see teams or individuals […]
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Why globalisation is still important despite headwinds and here is how to leverage it
I’ve just returned from a week in Japan with colleagues from all over the world – the featured image has yours truly pictured in one of sessions we held đ […]
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SenseMaking from the Web
How âCorporate Explorersâ Are Disrupting Big Companies From the Inside Posted on August 25. A unique breed of entrepreneurs is creating innovative ventures â without launching startups or chasing VC […]
Read moreMicrosoft Viva Guide – A Catalogue of Scenarios
Microsoft Viva establishes itself as a viable employee experience platform with a solid foundation of modules. It’s going further with new modules and you can too by having the right […]
Read moreHow Microsoft Viva can drive Performance – Correlating and Tracking Business Outcomes
I’m doing a lot of Microsoft Viva work with customers (disclosure) as well as working on a trend report on a related subject, so I am constantly thinking about where […]
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